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FREQUENTLY ASKED QUESTIONS

WHERE ARE MIRROR WATER PRODUCTS MADE?
Our products are formulated and produced in the UK. We collaborate closely with product developers to ensure efficacy, safety, and stability.

ARE MIRROR WATER PRODUCTS NATURAL?
Our products primarily consist of natural or nature-derived ingredients. We ensure top-quality sourcing and fully understand the origins, upholding high standards.

ARE MIRROR WATER PRODUCTS SUITABLE FOR ALL GENDERS AND SKIN TYPES?
Our products are gender-neutral. Since skin reactions to ingredients, especially essential oils, can differ, we suggest a patch test before using. For any specific allergies or concerns, please consult a doctor.

ARE MIRROR WATER PRODUCTS VEGAN AND CRUELTY-FREE?
Yes, every product and ingredient we offer is vegan and cruelty-free.

HOW ARE MIRROR WATER PRODUCTS FRAGRANCED?
Our fragrance blends essential oils such as Vetiver, Cedarwood, Canadian Black Spruce, and Bergamot, crafting a scent that promotes invigoration, comfort, and harmony.

ARE THE PRODUCTS SAFE FOR PREGNANT/NURSING INDIVIDUALS?
Our products contain essential oils generally deemed safe for pregnancy. However, every pregnancy is unique. We recommend consulting your doctor before using essential oils during pregnancy or nursing.

WHAT'S THE SHELF LIFE? HOW SHOULD THEY BE STORED?
Each product features a PAO symbol, showing its usability duration after opening. When unopened, they're good for 24/36 months. For the longest shelf-life, store them in a cool, dry location away from direct sunlight.

IS IT NORMAL FOR PRODUCT COLOUR/SMELL TO CHANGE?
Yes, due to our natural formulations, variations in color and aroma are to be expected. If you have any concerns about a specific product, please contact us at shop@mirrorwater.earth.

IS YOUR PACKAGING RECYCLABLE?
Absolutely. All our packaging is recyclable. We're updating our lids from plastic to aluminum by 2023. Boxes, cards, glass bottles, and even our shipping materials are crafted from recycled materials and are 100% recyclable. We continuously advocate for eco-friendliness and encourage the reuse, repurposing, or responsible recycling of our packaging.